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Free shipping on orders over $100
30 Day Returns I Shipments processed within 1-2 Business Days

Shipping policy

Shipping Policy

At Stellar Goods, we are committed to providing clear and transparent shipping information so you know exactly what to expect when placing an order.


Shipping Rates

We offer simple, transparent shipping rates for all U.S. orders:

  • $5 Standard Shipping — applied to all orders under $100

  • FREE Standard Shipping — automatically applied to all orders of $100 or more

There are no hidden fees or surprise charges at checkout.


Order Processing Time

Orders are processed within 1–2 business days (Monday–Friday).

Processing time refers to order confirmation and fulfillment coordination with our third-party logistics and fulfillment partners. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Shipping & Delivery Timeframes

Estimated delivery times are as follows:

  • United States: 5–10 business days after shipment

Delivery times may vary depending on:

  • Destination

  • Fulfillment partner

  • Carrier availability

  • Weather conditions or holidays

To provide competitive pricing, orders may ship from international fulfillment centers operated by our trusted partners.


Shipping Carriers

Orders are shipped using reputable carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Or equivalent regional carriers, depending on fulfillment location

Carrier selection is determined by our fulfillment partners based on efficiency and destination.


Order Tracking

Once your order has shipped, a tracking link will be sent to the email address provided at checkout.
You may use this link at any time to monitor the status of your shipment.


Incorrect Address & Delivery Issues

Please double-check your shipping information at checkout.

Stellar Goods is not responsible for lost or undeliverable packages resulting from incorrect address details provided by the customer.

If your order is delayed or appears lost in transit, please contact us and we will assist in resolving the issue as quickly as possible.


Questions?

For shipping questions or support, please contact us at:

📧 Email: info@stellargoodsofficial.com
📞 Phone: +1 505-926-1561

🕒 Customer Support Hours:
Monday–Friday, 7:00 AM – 5:00 PM (MST)
Response time: 24–48 business hours